Every grievance filed against this reference, with the official GRC decision and the time it took to redress.
Senior Vice President
Department: National Bank of Pakistan (NBP)
Email: zubair.malik@nbp.com.pk
Executive Vise President (EVP)
Department: National Bank of Pakistan (NBP)
Email: omair.syed@nbp.com.pk
Executive Vise President (EVP)
Department: National Bank of Pakistan (NBP)
Email: aijaz.shaikh@nbp.com.pk
Executive Vise President (EVP)
Department: National Bank of Pakistan (NBP)
Email: javid.bangash@nbp.com.pk
Executive Vise President (EVP)
Department: National Bank of Pakistan (NBP)
Email: ayaz.siddiqui@nbp.com.pk
The SBD requires completion of at least three similar projects for Banks/Financial Institutions or National/Multinational Companies, each costing not less than Rs.25 Million during the last three years. The Procuring Agency clarified that the cut-off date is the bid submission date. However, in response to our substantive concern regarding bidders having extensive relevant experience over a longer period, the Agency merely reproduced the same SBD condition.
Our grievance is that the criterion restricts qualifying experience to an exact three-year window while requiring three separate projects of Rs.25 Million each. Thus, a contractor having many years of relevant experience and successfully completed similar projects of substantially higher aggregate value may be excluded solely because three qualifying projects were not completed within this narrow period.
We respectfully request the Procuring Agency/Grievance Committee to provide the objective and project-specific justification for restricting experience to three years and requiring three separate projects of Rs.25 Million each.
We further request that the criterion be reconsidered to recognize substantial, verifiable relevant experience over a reasonable period, such as five years, and/or equivalent aggregate value of completed similar projects, while maintaining technical standards and fair competition.
Wing Head
Department: National Bank of Pakistan (NBP)
Email: kashif.raza@nbp.com.pk
Wing Head
Department: National Bank of Pakistan (NBP)
Email: umair.anwar@nbp.com.pk
Executive Vise President (EVP)
Department: National Bank of Pakistan (NBP)
Email: imran.fayyaz@nbp.com.pk
Wing Head
Department: National Bank of Pakistan (NBP)
Email: zahid.iqbal03@nbp.com.pk
Regional Executive
Department: National Bank of Pakistan (NBP)
Email: akbar@nbp.com.pk
Clarification regarding the Three-Year Experience Period
We further request clarification as to how the “last three (03) years” period specified in Annexure-11 is to be calculated.
Specifically, please confirm whether the three-year experience period shall be counted backward from the Bid Submission Deadline / closing date of the tender, such that only similar projects completed within the three years immediately preceding the bid submission deadline will be considered eligible.
We request that the applicable cut-off date for determining the three-year experience period may kindly be clearly confirmed.
Submitted on: Sep 01, 2026, 07:56 PM
The applicable cut-off date is bid submission date.
Responded on: Sep 03, 2026, 10:28 AMDear Sir,
Clarification Regarding Relevant Experience
If a contractor has successfully completed multiple similar projects having a combined value exceeding Rs.100 million, whether during the preceding three years or over a reasonable preceding five-year period, but does not have three individual projects of Rs.25 million each, would such substantial and relevant experience be disregarded?
We respectfully request clarification as to why the aggregate value, scale, complexity and successful completion of comparable works would not be considered while assessing the contractor’s experience and capability.
In particular, what objective technical or risk-based assessment requires such experience to be disregarded unless it consists of three separate projects of at least Rs.25 million each within the preceding three years?
Submitted on: Sep 01, 2026, 08:05 PM
In this regard, the SBD of the subject mention work has the following evaluation criteria:
“The bidder should have completed at least three similar projects of Banks/ Financial Institutes or National/Multinational Companies, costing not less than Rs. 25.0 Million during last three (03) years.”
The bids will be evaluated against the above mentioned criteria only.
Responded on: Sep 03, 2026, 10:27 AMThank you for the clarification.
We appreciate the explanation regarding the project’s scope, technical complexities and execution requirements. However, our specific concern remains unaddressed.
The response explains the general purpose of the criterion, but does not clarify why three similar projects of a minimum Rs.25 million each, completed specifically within the preceding three years, were considered necessary and proportionate for this procurement.
It is also pertinent that NBP has previously awarded major renovation works exceeding Rs.30 million without imposing this particular three-project/three-year condition, whereas contractors with long-standing experience of executing NBP works are now effectively restricted from participating unless they have completed three projects of Rs.25 million each during the specified period.
We therefore respectfully request clarification of the specific objective/assessment or procurement basis used to arrive at the threshold of three projects × Rs.25 million within three years, rather than the general objective of ensuring capability.
We remain fully committed to complying with reasonable and legitimate qualification requirements and seek only a transparent and specific clarification of the basis of this particular criterion.
Regards,
Submitted on: Aug 28, 2026, 11:26 AM
Please find below the PPRA Rule # 29 Evaluation Criteria which allows procuring agency to develop the proper evaluation criteria for its works. The query refers to the some past works but the evaluation criteria may be different for every work/tender and hence the evaluation criteria as mentioned in the query may not be applicable to the subject mentioned branch.
View Response PDF Responded on: Sep 01, 2026, 10:44 AMKindly clarify the specific justification for requiring the bidder to have completed at least three similar projects, each having a value of not less than Rs.25 million during the preceding three years.
The tender permits participation of firms registered with PEC in C-5 or above, while comparable NBP renovation tenders have prescribed a significantly lower relevant-experience threshold of Rs.4 million per project.
In this context, requiring three projects of Rs.25 million each within only the preceding three years may unnecessarily restrict participation of otherwise capable and experienced contractors, particularly those having substantial historical experience with NBP but who may not have been awarded projects of this magnitude during the specified period.
Kindly clarify the specific technical, financial and project-risk justification for imposing this threshold and the three-year limitation, and whether the requirement may be reconsidered to ensure fair, proportionate and meaningful competition among otherwise qualified PEC-registered contractors.
Submitted on: Aug 27, 2026, 01:37 AM
Dear Sir,
With reference to the query received regarding the technical and financial experience criteria for the subject procurement:
Please be advised that the criterion requiring completion of three similar projects valued at minimum Rs. 25 million each within the preceding three years has been determined based on the specific Scope of Work, technical complexities, structural considerations, and project completion timelines associated with the NBP Ghalla Mandi Branch, Kamoke.
This threshold is intended to ensure that only contractors with proven financial capability, adequate resource mobilization capacity, and demonstrated execution performance are shortlisted, thereby minimizing operational and execution risks.
Accordingly, the evaluation criteria advertised in the bidding documents shall remain unchanged to maintain the quality and standards required for this project.
Responded on: Aug 28, 2026, 09:37 AMThank you for the response. However, the clarification provided does not address the specific issue raised.
The query is not regarding the formats/options available on EPADS 2.0. The specific issue is why Insurance Guarantee has been excluded as a form of Performance Security in this tender, particularly when NBP Engineering Wing Central has previously prescribed and accepted Insurance Guarantees for Performance Security in its own procurements.
Kindly clarify the specific legal/policy basis, NBP policy/circular, competent-authority approval or project-specific justification under which Insurance Guarantee has been excluded from this tender and Bank Guarantee has been prescribed as the sole form of Performance Security.
If no such specific provision or approval exists, kindly confirm the basis on which Insurance Guarantee has been excluded.
Submitted on: Aug 27, 2026, 01:54 PM
SBD is generated through EPADS 2.0 and PPRA has prescribed option in EPADS 2.0 to select from only available options as already responded to you. For any further query regarding subject matter, Please consult with EPADS 2.0 PPRA team.
View Response PDF Responded on: Aug 27, 2026, 04:04 PMKindly clarify the legal and policy basis for prescribing Bank Guarantee as the sole form of Performance Security in this tender while excluding Insurance Guarantee. PPRA Rule 39 does not appear to prescribe Bank Guarantee as the exclusive form of Performance Guarantee, and PPRA has also clarified that there is no bar to obtaining an Insurance Guarantee from a supplier. It is also pertinent that Insurance Guarantees issued by insurance companies are presently being accepted in ongoing NBP Engineering works. Therefore, kindly clarify whether any specific PPRA provision, NBP policy, circular, notification or competent authority approval requires the exclusion of Insurance Guarantee from this tender.
Submitted on: Aug 27, 2026, 12:08 AM
EPADS 2.0 has following provisions of Performance Security/Guarantee;
1. Pay Order
2. Banker's Cheque
3. Call at Deposit
4. Bank Guarantee
5. Demand Draft
View Response PDF Responded on: Aug 27, 2026, 01:11 PM
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