NCB-280 HIRING OF SERVICE PROVIDER FOR...

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Procurement Details

Raised Grievances

Every grievance filed against this reference, with the official GRC decision and the time it took to redress.

NCB-280 HIRING OF SERVICE PROVIDER FOR PROVISION OF SMS GATEWAY AND IN...
1 Cases
0 Resolved
0 Rejected
Mr. Ijaz Ahmed
Convener

Chief

Department: Islamabad Electric Supply Company (IESCO)

Email: ce_pe@iesco.com.pk

Login ID: F00412-33-00014

Phone: +92-319-599-1501

Mr. Muhammad Waheed
Member

Deputy Director

Department: Islamabad Electric Supply Company (IESCO)

Email: dmcaadmn_fd@iesco.com.pk

Login ID: F00412-33-00016

Phone: +92-319-599-2019

Mr. Umair Aslam
Member

Additional Director

Department: Islamabad Electric Supply Company (IESCO)

Email: dd_pnpd_mm@iesco.com.pk

Login ID: F00412-32-00007

Phone: +92-319-599-1803

Resolved

Grievance / Request for Clarification Regarding PRA Registration Requirement

GR0-P46778-001 Submitted on Friday, July 3, 2026 02:04 PM National Consulting for Business and Management Solutions (Pvt) Limited

We respectfully seek clarification regarding the requirement of Punjab Revenue Authority (PRA) Registration mentioned under the eligibility criteria of the subject procurement.

As the Procuring Agency is located in the Islamabad Capital Territory (ICT) and the services are to be provided within the Federal Territory, we kindly request clarification on the rationale for making PRA registration a mandatory eligibility requirement.

We would appreciate it if the Procuring Agency could clarify whether this requirement is specifically applicable to the subject procurement or if registration with the relevant tax authority, as applicable under the governing laws and jurisdiction of the service provider, would also be considered acceptable.

Your clarification will help all prospective bidders correctly understand the eligibility requirements and ensure fair and transparent participation.

We look forward to your kind response.

Regards,

Grievance Redressal Committee
Vendor Relations & Compliance
Response issued on Tuesday, July 7, 2026 12:26 PM

The Committee considered the grievance submitted by M/s National Consulting for Business and Management Solutions (Pvt.) Ltd. regarding the requirement of Punjab Revenue Authority (PRA) registration under the subject tender. The Committee noted the clarification provided by the Procuring Agency that the requirement of PRA registration is not applicable for the subject procurement and that a corrigendum clarifying the same will be uploaded on EPADS for the information of all prospective bidders before the opening of bids. Since the issue raised by the aggrieved bidder will be resolved through the issuance of the said corrigendum, the Committee is of the view that no hearing is required in the matter.
The grievance is disposed of, subject to the issuance of the corrigendum by the Procuring Agency addressing the bidder's query

# Name User ID Designation Department Email Phone Role
1 Engr. Kamran Aftab F00412-32-00017 Chief Engineer Islamabad Electric Supply Company (IESCO) ce_dev@iesco.com.pk +92-319-599-2200 Convener
2 Mr. Zubair Akhtar F00412-33-00025 General Manager Islamabad Electric Supply Company (IESCO) ce_tsw@iesco.com.pk +92-319-599-1600 Member
3 Mr. Masood Ahmed Burza F00412-32-00018 Director Islamabad Electric Supply Company (IESCO) iescopmu@iesco.com.pk +92-319-599-2205 Member
4 Mr. Ishaque Khokar F00412-33-00027 Manager Islamabad Electric Supply Company (IESCO) se_gso@iesco.com.pk +92-319-599-0702 Member
5 Mr. Shahzad Faisal F00412-33-00028 Project Director Islamabad Electric Supply Company (IESCO) pd_gsc@iesco.com.pk +92-319-599-2700 Member
6 Mr. Shahzad Afzal F00412-33-00029 Manager Islamabad Electric Supply Company (IESCO) mf_pmu@iesco.com.pk +92-319-599-1217 Member
7 Mr. Muzaffar Ali F00412-33-00030 Deputy Director Islamabad Electric Supply Company (IESCO) dm_tsw@iesco.com.pk +92-319-599-1602 Member